At Leni Docs, we are committed to delivering your orders safely and efficiently worldwide.
Order Processing
- All orders are processed once payment is confirmed through our Cash on Delivery option.
- You will receive an order confirmation email with details once your purchase is completed.
Shipping Method
- We partner with reliable global carriers to ensure secure delivery.
- Tracking details will be shared with you once your order has been dispatched.
Shipping Charges
- Shipping costs, if applicable, will be calculated and displayed at checkout.
- In some cases, promotional offers may include free shipping, which will be clearly stated at the time of purchase.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to an incorrect address or unavailability of the recipient, our courier partner will usually make additional attempts. Please ensure your address and contact details are accurate to avoid delays.
Damaged or Lost Packages
If your package is lost in transit or arrives damaged, please contact us at [email protected] within 7 days of delivery so we can resolve the issue promptly.
Contact Us
If you have any questions about shipping, please reach out to us at [email protected].